The incident occurred at 7pm on Saturday night (January 22) at the Spar shop on Ewesley Road, Sunderland.
A Northumbria Police spokesman said: “It was reported that a male offender entered the shop and threatened staff, before making off with a quantity of money. Thankfully nobody was injured but the staff were left shaken by the incident.
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“An investigation is ongoing to trace those involved. Anybody with information is asked to contact police via the ‘Tell Us Something’ page of our website or by calling 101 and quoting log NP-20220122-0884.”