Sunderland's Marks and Spencers store is in the headlines.
The store's workers - from branches across Wearside, have regularly appeared in the paper, from 2003 onwards.
We caught up with them during a beach clean, an awards night, and when they were supporting charity events.

1. Memories from Marks and Spencer
A selection of archive photos of staff and their great work. | se

2. All the fashion in 2003
A scene from a Marks and Spencer fashion shoot at Roker Marina 21 years ago. | se

3. On the ball in 2004
Sunderland star Jason McAteer helped to kick off the newly refurbished Durham branch of Marks and Spencers 20 years ago. Here he is with store manager Katie Tomlin, left, and Eilean Grunson. | se

4. A lesson in healthy eating
Pupils from Thornhill School did some extra revision during the Easter holidays in 2004. They did it in style by being treated to lunch and lessons in healthy eating from Marks and Spencers staff. | se