Durham catering supervisor crowned Durham Tourism Superstar
A Durham employee has been recognised for his exceptional customer service at a regional awards ceremony.
Kyle Gregory, a catering supervisor at Ushaw Historic House, Chapels & Gardens, in Durham, secured the most public votes in the annual competition organised by Visit County Durham.
The award celebrates people who go above and beyond to create memorable experiences for visitors and champion County Durham as a place to visit.
Kyle plays a central role in shaping visitor experiences at Ushaw, overseeing day-to-day catering operations while maintaining the highest standards of hospitality, food service and presentation.
Kyle said: "I honestly didn't think I had a chance of winning, so to be named Durham Tourism Superstar 2026 is an incredible feeling.
"I'm absolutely thrilled and still can't quite believe it. I love working at Ushaw and being part of such a fantastic team.
"We all work hard to make sure every visitor has a great experience, so it's really special to receive this recognition.
"It's a brilliant award that celebrates the people behind our visitor economy and I'm proud to be representing County Durham in the national competition."
For more than a decade, Durham Tourism Superstar has recognised individuals across the county who make an exceptional contribution to tourism.
Kyle will now represent County Durham in the Visit England Tourism Superstar competition, where finalists from across the country compete to be crowned the national winner.
Michelle Gorman, managing director of Visit County Durham, said: "This award shines a spotlight on the people who are at the heart of our visitor economy, and Kyle is a brilliant example of the warmth, professionalism and genuine hospitality that make County Durham such a special place to visit.
"His ability to create memorable experiences for visitors while supporting colleagues and volunteers alike makes him a truly deserving winner.”
Councillor Karen Allison, Durham County Council's cabinet portfolio holder for leisure, tourism, regeneration and high streets, said: "Kyle is a brilliant example of the talent, dedication and warm hospitality visitors experience across the county every day.
"His success reflects the strength and quality of our tourism sector and we are proud to see him representing County Durham on the national stage through the VisitEngland Tourism Superstar competition."