Sunderland's Blue Ribbon Community Care praised for 'outstanding' standards
A small care provider in Sunderland has been recognised for its “oustanding” quality of care for the second time.
Blue Ribbon Community Care has been rated “outstanding” for the second time by the Care Quality Commission (CQC).
Blue Ribbon manager, Leanne Jeffries, said: "It's amazing that we have been recognised as an ‘outstanding’ provider by the CQC for the second time.
“It's a testament to all those who work here to make sure vulnerable people are supported to live in dignity in their own home."
Janet Robson, the daughter of a Blue Ribbon client, said: “My dad receives consistently excellent care from the Blue Ribbon care team, including the care workers and the office staff as well.
“Whenever I am present at my dad’s house during one of the calls, I am always reassured to be able to observe the high standard of practical care he receives as well as the kind and friendly way in which each of the care workers interacts with my dad.
“They also interact in a kind and friendly way with me and other family members whenever we are present at my dad’s house.
“This really helps to build trust and enables us to feel confident knowing that my dad is in good hands with Blue Ribbon.
“I really cannot thank them all enough.”
Blue Ribbon also offers live in and companionship services as an alternative to residential care.
Leanne said: "People these days don't want to be in a care home, they like the comfort of their own home.
“What we aim to do is enhance people's quality of life, not just the elderly, but all vulnerable people who may need support".