Primark launches first-ever new click and collect service at 25 stores - here’s where it will be available

Primark has launched its first-ever online shopping experience with a new click and collect service.

Primark customers can now shop online as the retailer has launched its first-ever click and collect service. Primark customers will now be able to make an order on the Primark website and then pick it up from their local participating Primark store.

The new Click + Collect service is launching in 25 Primark stores across the North West of England, Yorkshire and North Wales – including four in Merseyside. The new service will allow customers to shop online from an extensive range of kids’ products across clothing and nursery, before collecting in their nominated store on their chosen day.

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Kari Rodgers, Primark UK Retail Director, said: “Our new Click + Collect service complements our stores, bringing customers more choice with even more convenience while continuing to offer them the great style and incredible value they already love and expect from Primark. We love our stores, and we believe that Click + Collect will help to bring more people to the high streets and shopping centres in which they’re located, benefiting everyone in the community.”

The trial brings together an extensive range of Primark kids’ products, with customers able to shop up to 2,000 items across baby, kids and decorative nursery products and toys, with hundreds of new items and ranges exclusive to Click + Collect. This includes essentials such as multipacks of bestselling products, as well as new items from Primark’s licence partners including Disney and larger nursery decor and toys.

As well as the exclusive ranges, customers of the smaller stores in the trial will benefit from access to ranges normally only found in larger flagship stores and customers will have, on average, access to twice as many options as today.

The trial is also looking to minimise excess packaging on the product, using paper wrap bands wherever possible. All orders will be delivered to the store in brown paper packaging or cardboard boxes sealed with paper tape (and paper void fillers if required) featuring the new Click + Collect branding and can be easily recycled at home after use.

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Which Primark stores will offer the Click + Collect service

The 25 stores offering the service range from large city centre and out-of-town stores to smaller high street locations, including Liverpool, Southport, Birkenhead and Wallasey.

  • Birkenhead, Grange Road, CH41 6EA
  • Blackburn, The Mall Blackburn, BB1 7JG
  • Blackpool, Bank Hey Street, FY1 4RY
  • Bolton, Crompton Place Shopping, BL1 1EA
  • Broughton, Broughton Shopping Park, CH4 0DE
  • Burnley, Charter Walk Shopping Centre, BB11 1BB
  • Bury, The Rock Shopping Centre, BL9 0ND
  • Carlisle, English Street, CA3 8NX
  • Chester, Foregate Street, CH1 1HA
  • Huddersfield, New Street, HD1 2TR
  • Lancaster, Marketgate Shopping Centre, LA1 1JF
  • Liverpool, Church Street, L1 3AY
  • Llandudno, Parc Llandudno Retail Park, LL30 1PX
  • Manchester, Market Street, M1 1WA
  • Manchester, The Trafford Centre, M17 8AS
  • Oldham, Market Place, OL1 3AB
  • Preston, Fishergate Shopping Centre, PR1 8HJ
  • Sheffield, Meadowhall, S9 1ER
  • Sheffield, The Moor, S1 4PA
  • Southport, Chapel Street, PR8 1AE
  • Stockport, Chestergate, SK1 1NT
  • Wallasey, Cherry Tree Shopping Centre, CH44 5TL
  • Warrington, Golden Square, WA1 1QB
  • Wigan, Standishgate, WN1 1UP
  • Wrexham, Regent Street, LL11 1RY
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How to use Primark’s Click + Collect service

After browsing the Primark website and adding items to a virtual shopping basket, customers can choose a day to collect, up to seven days ahead, from their chosen store. Orders will be available for collection from two days after they have been placed with a £15 minimum order value and no delivery charge. Customers will be able to collect their order from a dedicated Click + Collect desk and pay for any other items they’ve picked up in-store.