Witherwack care home receives ‘Top 20 Care Homes North East 2024’ award

Maple Lodge Care Home in Witherwack has been ranked in the top 20 rated care homes in North East England 2024 by leading care home review website carehome.co.uk. Of the 700 care homes in the region that feature on the review site, Maple Lodge Care Home is one of the top 20 most highly recommended in the area.

The annual carehome.co.uk awards are based on reviews from care home residents as well as their friends and family. Maple Lodge Care Home has a score of 9.9 out of 10 with reviewers praising the exemplary care and the compassionate team who work there.

Some of the reviews submitted by family and friends include: “Maple Lodge is a wonderful care home. All staff are attentive, kind and caring and we are so grateful our mam is being so well looked after. It is so lovely to see her smiling and being involved in activities with the friends she has made.”

“I can't praise the staff enough. My friend has access to a wide range of activities that keep her stimulated and motivated. Physically she looks better than she has done for a long time.

"Staff invest time in her to make sure she has the support she needs.”

“A care home is only as good as the people who work there and who care for the residents, and on every count, the staff at Maple Lodge were absolutely wonderful for and to my mum, and she thought the world of all of them.

"Their kindness and their willingness to fulfil whatever needs she had were limitless. And these aren't just words without real meaning – it comes from the heart.

"The level of care in every way went beyond what anyone could expect, and the staff treated my mother just like they would treat their own mothers or how they would wish their own family to be treated by others.”

The home’s manager, Helen Taylor, said: “We are delighted to receive this award from carehome.co.uk and would like to thank everyone who took the time to review us and of course our wonderful team members who provide extraordinary care for our residents and always with huge smiles.

“This award is particularly special because it is based on the unbiased opinions of residents living in our home and their family and friends.

"The positive reviews show how our commitment to truly getting to know our residents and providing individualised care, along with a variety of activities to help residents enjoy a fulfilling day, makes for a happy home.”

Maple Lodge Care Home is located in Woolwich Road, Witherwack, Sunderland, and provides residential, nursing, respite, palliative and dementia care.

The home is rated ‘Good’ by the Care Quality Commission (CQC).

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