Major Metro delays during freezing cold rush hour now resolved

Metro passengers faced major delays to their journey this morning due an earlier fault in the network.

Tuesday, 19th November 2019, 7:23 am
Updated Tuesday, 19th November 2019, 8:42 am
Metro passengers are facing rush hour delays.

Commuters travelling between South Shields and St James were warned of a gap in the service of around 30 minutes in either direction.

Nexus, the operator of the Tyne and Wear Metro service, has said that this was due to two points failures at Jarrow and West Jesmond caused by the freezing weather.

The delays also affected trains between Pelaw and the airport – but now Nexus has confirmed the problems have been resolved and trains are running with just minor delays of a few minutes.

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The service has apologised for the disruption and said engineers managed to solve the points failure within an hour.

A Nexus spokesman said: “Delays were due to two point failures at Jarrow and West Jesmond, caused by the icy conditions.

“This caused significant delays as trains had to be directed to use Platform 1 only.

“Staff were on site to rectify the problem and managed to do so within an hour.

“Trains are running to all destinations.”