Outstanding service from Gentoo Housing Group

I would like to pass on thanks and congratulations from grateful relatives to Gentoo Housing Group and its Emergency Service.

On Saturday, January 5, they brought back a 90-year -old elderly lady, who is both deaf and partially sighted, after spending the festive period with them.

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They had to get back home to Cheshire with their children, but had found the toilet cistern was not operating, meaning a bucket of water had to be used to flush it.

I contacted Gentoo on their behalf and explained the situation and they actually attended in under an hour and repaired the cistern and even dealt with a dripping hot tap as a bonus.

The family were both delighted and impressed with Gentoo’s outstanding customer service.

Coun Ian Galbraith,

Barnes ward Labour

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