They might get in touch to discuss issues at school, problems with peers, or mental and emotional wellbeing concerns.
The reasons young people contact us vary from call to call, but they are all important to that young person at that point, so whatever they need to speak to us about, we’re here for them.
Something our counsellors hear about often from young people is children’s experiences of cruelty, and over the last year, we know that child cruelty offences have risen significantly across the country.
Sunderland shopkeeper banned from running a food business after inspectors find rodent infestation and dried blood smeared across walls
25 people given jail sentences for offences in and around Sunderland in June
Vulnerable Sunderland mum died after taking drugs including methadone and diazepam
Joy as big-hearted Sunderland medics get ill toddler to his parents' wedding from his hospital bed after launching special mission
Call for action over abandoned police station after firefighter 'unbelievably lucky' to escape injury following breeze block attack
There are lots of things which need to be done to improve this situation, such as a complete overhaul of the child protection system and political leadership from the very top of Government to ensure the right resources are in place to make this happen.
Until, and even after, that happens, our Childline counsellors will be here twenty-four hours a day to offer support and help to children and young people who have taken the first brave step to contact us about their situation.
But everyone has a role to play in helping to keep children and young people safe, and anyone reading this can do their part to ensure children in the North East and across the country can be safer.
Communities across the region can report any of their concerns about a child or young person – whether they’re a family member, neighbour, local shopkeeper or bus driver – to our colleagues at the NSPCC helpline.
With just one simple telephone call to 0808 8005000 or an email to [email protected] you can seek specialist guidance or help with your concerns about a young person in confidence.