Sunderland woman 'told to buy new wheelie bin' by council after hers is stolen during mortuary visit

A pensioner claims she was told to pay for a new wheelie bin after her own was stolen while she was paying her respects to a dead relative.
Watch more of our videos on Shots! 
and live on Freeview channel 276
Visit Shots! now

Angry Verna Cole is considering withholding the £25 Sunderland City Council fee as the original bin’s disappearance was “though no fault of my own”.

The council, for its part, has offered its sympathies to Mrs Cole over her family’s bereavement and insisted it would be in touch shortly in an attempt to resolve the matter.

Hide Ad
Hide Ad

Her green bin, used to store general waste, disappeared on collection day from outside her home in Downhill, Sunderland, while she accompanied her family to visit a recently-deceased relative in a funeral parlour.

Verna Cole at the back gate of her Sunderland home where her wheelie bin was stolen from. Picture by FRANK REIDVerna Cole at the back gate of her Sunderland home where her wheelie bin was stolen from. Picture by FRANK REID
Verna Cole at the back gate of her Sunderland home where her wheelie bin was stolen from. Picture by FRANK REID

Mother-of-four Mrs Cole, 74, said: “I put it out about noon as I went out.

"When I came back a couple of hours later I could not find my bin anywhere.

"Normally if I am in I bring it back in as soon as possible as we have had problems in the past with bins going missing.”

Hide Ad
Hide Ad

After a search failed to uncover the bin, she contacted the council and said she was told by two members of staff that she would have to pay £25 for a replacement.

Verna Cole is angry after she says the council told her she must pay £25 to replace her wheelie bin.Verna Cole is angry after she says the council told her she must pay £25 to replace her wheelie bin.
Verna Cole is angry after she says the council told her she must pay £25 to replace her wheelie bin.

Mrs Cole, who used to help her late husband, Alan, run his business providing logs and sticks for fireplaces, said: “I could not believe what I was hearing.

"I am a council tax payer and just want to stand up for my rights.

"I pay my bills, don’t ask for much and I don’t see why I should pay for a replacement when it was not my fault.

Hide Ad
Hide Ad

"I normally bring it back in straight away, but on this day I couldn’t.”

Mrs Cole, who also used to work in Sunderland’s former Notarianni’s ice cream parlour, believes the bin was probably stolen by yobs and set alight on nearby fields.

Council leader Councillor Graeme Miller said: “We are very sorry to hear about what has happened and would like to send our sympathies to this lady for her bereavement.

"We will be in touch to discuss her missing bin and to see how we can resolve this matter.”

A message from the Editor:

With the coronavirus lockdown having a major impact on many of our advertisers - and consequently the revenue we receive - we are more reliant than ever on you taking out a digital subscription.

Subscribe to the Sunderland Echo website and enjoy unlimited access to local news and information online and on our app.

With a digital subscription, you can read more than five articles, see fewer ads, enjoy faster load times, and get access to exclusive newsletters and content.

Visit here to sign up. You can subscribe to the newspaper with 20% off here. Thank you.