Team work, dancing and biscuits: How Sunderland's health workers pulled together to deliver thousands of vaccine so quickly

A city-wide effort has been championed as the reason why Sunderland is continuing to deliver the biggest vaccination programme in the NHS’s history at pace.
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Teams in Sunderland have delivered huge volumes of the vaccine, at rates up to 1,250 per day at clinics across the city, according to the Clinical Vice-Chair of Sunderland CCG.

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GP’s have expressed frustration at supply struggles over the past two weeks as they work at an incredible pace.

Practice nurse Leanne Crane with patient Linda Savage who celebrated her 73rd birthday on the day she got her vaccine.Practice nurse Leanne Crane with patient Linda Savage who celebrated her 73rd birthday on the day she got her vaccine.
Practice nurse Leanne Crane with patient Linda Savage who celebrated her 73rd birthday on the day she got her vaccine.

There are six sites in Sunderland, Millfield, Riverview Health Centre, Bunnyhill Primary Care Centre, Houghton Primary Care Centre, Washington Primary Care Centre, and Grindon Lane Primary Care Centre which the Echo visited on Friday.

Across the region and Cumbria, 114,117 over 80s have had their first dose so far, while 19,784 have had their second, while 129,873 under 80s have had their initial vaccine, with 7,672 given a follow up booster.

Millfield Surgery GP Jacqueline Gillespie is clinical director of the West 1 Primary Care Network and was overseeing the work at Grindon on Friday January 22.

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She explained that staff working across Primary Care Centres are pooled to staff the hubs.

Grindon Lane Primary Care Centre is one of six vaccination sites across the city.Grindon Lane Primary Care Centre is one of six vaccination sites across the city.
Grindon Lane Primary Care Centre is one of six vaccination sites across the city.

“It’s going brilliantly, we’re all delighted to do it,” she said.

"The patients are all thrilled as well as excited to finally get their vaccine and we’ve had lots of positive feedback from patients saying how smoothly and efficient it’s been, as well as cards, biscuits and flowers.”

She said patients may now get text message invites to arrange appointments.

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Millfield Surgery GP Dr Jacqueline Gillespie is among those who have been overseeing the clinics.Millfield Surgery GP Dr Jacqueline Gillespie is among those who have been overseeing the clinics.
Millfield Surgery GP Dr Jacqueline Gillespie is among those who have been overseeing the clinics.
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Sunderland Clinical Commissioning Group also runs a call centre to make arrangements, and anyone who is asked to attend the Centre for Life’s mass vaccination site is told they can stay local if they prefer.

The hub’s day is split into shifts, from 8am to 2pm and then up to 8pm as staff from across the city join in the effort.

Among them is Lousie Frelford, a practice nurse at the Happy House surgery, who says the team has a special way to put worried patients at ease – they do a dance.

She said: "It’s been amazing to be able to meet others here and for us, when coronavirus first happened, it hit the hospital staff really hard and I think everyone in GP surgeries felt we couldn’t help because we don’t work in that sphere.

Patient Tommy Watson gets his first dose of the Covid-19 vaccination.Patient Tommy Watson gets his first dose of the Covid-19 vaccination.
Patient Tommy Watson gets his first dose of the Covid-19 vaccination.
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"But now we have the vaccine, we’ve all pulled together and feel this is our job to do and we’ve all volunteered to come in on our days off or at the weekend.”

Among the patients during our visit was great-grandmother Linda Savage, from High Barnes, who was marking her 73rd birthday, following her husband Brian, 76, who had his jab last week.

Linda, who helped run BLS Steels with Brian before their retirement, said: “It’s the best birthday present.

"It was absolutely fantastic, I didn’t feel a thing.”

Ex-miner Tommy Watson, 72, from Broadway Grange, also got his jab, as did his wife Carol, 72, and said: “I was over the moon when I got my text message.

Clinical lead nurse Louise Frelford has been delighted to help with the effort and has enjoyed working with colleagues from across the city.Clinical lead nurse Louise Frelford has been delighted to help with the effort and has enjoyed working with colleagues from across the city.
Clinical lead nurse Louise Frelford has been delighted to help with the effort and has enjoyed working with colleagues from across the city.
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"It was easy and I’ve been waiting for it – it’s a step towards normality.”

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