Card payment problem hits Northern rail passengers

North East rail travellers face delays with Northern customers unable to pay by card.
Watch more of our videos on Shots! 
and live on Freeview channel 276
Visit Shots! now

The firm, which operates local services across the region, is one of at least three train companies suffering problems accepting card payments.

The firm said in a statement: "We are aware of an issue with our app/website whereby customers cannot complete their booking. This is being looked into and we hope to see a fix soon.

Hide Ad
Hide Ad

"In the meantime please use ticket-buying facilities at stations to purchase your tickets."

Read More
Strike dates confirmed as Stagecoach bus drivers set to walk out across Sunderla...

Greater Anglia and Southeastern are also affected. Greater Anglia said the fault also meant passengers could not make card payments on their apps or websites, while Southeastern warned ticket-buying at stations was also affected.

A spokesman for Greater Anglia (GA) said: "There is an ongoing problem with the GA app and website regarding making card payments.

Southeastern posted on Twitter: "Teams are investigating currently and looking to fix as soon as possible. More details shortly."