I have had problems with HMRC for two years running.
What is the easiest and most effective means of communicating with HMRC?
For two consequent years I have contacted my MP to ask if she will intercede with HMRC on my behalf.
You might say write a letter but HMRC ignores some of my letters and completed forms. You can be lucky and get a reply but it takes months in which time you think they are not going to answer.
I don’t have a telephone but even if I did I wouldn’t dare contact them by that method.
I listen to You and Yours (Radio 4 weekdays 12.15pm) where listeners say HMRC takes ages to answer the phone.
Can you contact HMRC by email? If so what is the email address? I can use email at the public library but does HMRC answer emails?
I wish HMRC would bring back face to face contact. That is such a good means of communication. Years ago you could walk into one of the Inland Revenue offices and speak to a human being.
The civil service used to serve you there and then.