Thousands of Wearsiders are to get the chance to have their say on the city’s roads.
More than 3,000 city households will receive questionnaires as part of the National Highways and Transport Public Satisfaction survey.
This is not about producing a league table to champion one geographical area over another.It is about understanding customer views better and working together to deliver the most satisfactory yet efficient outcomes for local resident.Coun Michael Mordey
Sunderland City Council is one of 86 local authorities signed up to the standardised survey, asking members of the public the same questions, whether they live in Sunderland or Somerset.
The survey, which is being run for the eighth year, allows councils to compare results, share the best ideas and ways of working and identify further opportunities to work together. Coun Michael Mordey, the council’s Portfolio Holder for City Services, said: “There are clear benefits to conducting a public survey in this way.
“As well as providing excellent value for money, it also allows everyone involved to identify areas of best practice and spot national, regional and local trends.”
The questionnaire is being sent to a minimum random sample of 3,300 Sunderland residents this month, followed by a reminder, with local and national results to be published in early October.
Residents can complete the survey online if they prefer – a short URL link will be printed on the front of the questionnaire, and they will be required to enter a code before filling in answers on the questionnaire.
“This is not about producing a league table to champion one geographical area over another,” said Coun Mordey.
“It is about understanding customer views better and working together to deliver the most satisfactory yet efficient outcomes for local residents.”