Sunderland firm aims to help hard of hearing

Terry White runs Visual Alert Systems.
Terry White runs Visual Alert Systems.
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A Sunderland couple are bidding to bring hope to people who are “prisoners in their own home”.

Terry and Jacqui White run Visual Alert Systems, which makes and installs products for the hard of hearing.

Some hard of hearing people feel a prisoner in their home as they can’t hear when someone is at the door.

Terry White

Their product means people no longer have to sit by the window to monitor visitors approaching their homes, as a flashing light system provides the alert.

Terry, a director of the business, which was formed last year, said: “Some hard-of-hearing people feel like a prisoner in their home as they can’t hear when someone is at the door. They need to sit by the window when expecting a call or rely on a strobe (only in one room).

“Our product flashes the lights in the house. No matter what room the user is in, they see the house lights flash.”

Visual Alert Systems also installs automatic doors for wheelchair users to get easier access to their homes.

The firm becomes the latest contender in this year’s Sunderland Echo Portfolio Awards which has attracted a wide range of firms with plenty of time for more to come forward.

Terry said the aim of Visual Alert Systems was “to help people with independent living, and to give people a better standard of life.”

We are now approaching the last few weeks of appealing for entries in this year’s awards.

There has already been a great selection of candidates for this year’s competition.

But there is still time for people to tell us of a firm they have been impressed by, before the deadline which arrives at the end of August.

Make it Sunderland is again our headline sponsor, and will sponsor our overall Business of the Year Award, as well as a Lifetime Achievement award, which is in the sponsor’s gift.

This year sees a new category, also sponsored by Make It Sunderland, which will recognise the contribution social enterprises make to the city.

Sponsors are Gentoo, Stagecoach, Andrew James, Station Taxis, TTR Barnes, Thompson Waste, Sunderland BID and Maxim Facilities Management Ltd, while Sunderland College is our partner sponsor.

n To nominate, visit, e-mail, or fill in the form below.