Sunderland and Durham posties smash delivery targets

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POSTAL workers on Wearside have beaten delivery targets, new figures show.

In the SR postcode area – which covers Sunderland, Seaham and Peterlee – 94 per cent of Royal Mail’s first class post arrived by the next working day between January and March.

The minimum standard is 91.5 per cent, which was reached in the SR area during the 2011/12 year as a whole.

In Durham’s DH postcode area, annual figures show that 93.8 per cent of first class mail arrived the next day.

Alison Wright, Royal Mail’s regional operations director for the North East, said: “Royal Mail’s target for next-day delivery of first class mail is one of the highest and most challenging next-day performance targets in Europe.

“We are extremely pleased that we are delivering a high quality service for our customers. It’s down to our local postmen and women who are determined to deliver the best possible service to our customers.”

The figures are published in the latest Royal Mail quality of service report, covering the final quarter of the 2011/12 financial year, covering January to March.

Nationally, Royal Mail delivers 59million letters, packets and parcels in an average day to nearly 29million addresses.