Southern Electric send 12p bill to Sunderland pensioner

Dave Rogers can't believe Southern Electric sent him a bill for 12 pence.
Dave Rogers can't believe Southern Electric sent him a bill for 12 pence.
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A PENSIONER is seeing red after being put in the red by an energy company – for 12p.

Dave Rogers, 69, decided to switch energy suppliers from Southern Electric to npower about two months ago.

He settled his account with Southern Electric and started paying his new provider.

But he was gob-smacked when a bill demanding he settle his account of 12p landed on his doormat.

Mr Rogers, of Devonshire Street, Monkwearmouth, said: “I got a final bill from Southern Electric about two months ago and I paid it.

“Then this week I received another letter off them saying I still needed to settle my bill and asking for 12p.

“The funniest thing about it is that the letter is franked and says the postage alone cost 36p, so it’s already cost them 24p to chase me for it.

“On top of that you’ve got the cost of the envelope, the paper and then all the administration costs, it really is ridiculous.”

Retired jeweller Mr Rogers said he plans to stump up the pennies but he’s just not sure how yet.

“I will pay them because I don’t want to be blacklisted for 12p. At my age I don’t ask for credit but you still don’t want to go through all that.

“It seems a bit pointless sending a cheque for 12p. By the time I’ve put it in an envelope and bought a stamp, it’s cost me too.”

And Mr Rogers, who has worked across the globe, said this could only ever happen in England.

“I’ve lived in all over the world – Saudi Arabia, America, Europe – and only in England could you find this,” he said.

“When I got the letter I just laughed. What else is there to do but laugh? At my age you don’t need to get angry do you?”

Mr Rogers contacted the Echo after reading about great-gran Elsie Gallagher (right) who received a letter from Durham County Council demanding a 7p repayment for a council tax bill issued dating back to 1999/2000.

A Southern Electric spokesman said: “A customer’s bill is a vital part of their Southern Electric account, as it allows them to accurately monitor their electricity and gas consumption with an up to date meter reading.”