Seaham Hall is on the button with new technology for guests

Ross Grieve outside Seaham Hall.
Ross Grieve outside Seaham Hall.

An award winning hotel is giving guest access to room service with the tap of a tablet.

Seaham Hall, which was hailed as the North East's 2015 Small Hotel of the Year, has added a hi-tech new feature to its rooms - custom tablets allowing instant access to

up-to-the-minute hotel information and on-the-spot room service ordering.

The hotel, which was the home of the Millbanke family in 1815 when poet Lord Byron married Annabella Millbanke in one of its rooms, says it is the first hotel in

the region to feature the tablets.

Ross Grieve, its managing director, said that the hotel had been keen to embrace new technology as part of the guest experience.

He added: "A sense of history is a very important part of what we offer at Seaham, but at the same time we don't ever stand still when it comes to adopting the latest developments in hotel technology.

"It's obvious that it's now time to be moving away from old-fashioned printed room service menus and guest directories."

The in-room tablets are provided by Crave Interactive, the UK's market leader in supplying guest-facing digital solutions to the high-end hotel trade.

The custom-made Crave T2 tablet and docking system is installed in every guest room, allowing instant room service ordering, spa and restaurant booking and

communication with staff.

The Seaham Hall installation also features a new County Durham edition of the acclaimed Crave Guide, exclusive to the hotel and covering the attractions in the area.

Wendy Benson, director of sales and marketing at Seaham Hall, added: "Paper menus and directories in rooms already seem like something from another century.

"Guests will soon come to expect this sort of technology as standard in five-star hotels like Seaham Hall."