npower moves hundreds of jobs to Rainton Bridge

npower, Rainton Bridge
npower, Rainton Bridge
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ENERGY giant npower is to transfer hundreds of jobs to its Rainton Bridge call centre after announcing the closure of its base in Peterlee.

The firm has confirmed it is shutting its Tyne House office in the New Town and moving some 500 jobs up the A19.

The move is the latest step in a restructuring which has already seen more than 400 posts from its Rainton Bridge site shipped 
overseas, only to be replaced by posts transferred from the company’s centre at Thornaby on Teesside.

The firm issued a statement yesterday, outlining the last development and the reasoning behind it.

“Earlier this year, npower’s Wear House site transferred over to Capita,” it said.

“As previously announced, Tees House is due to close shortly, with the employees based there either transferring over to Capita under TUPE, or moving up to our North East Headquarters in Rainton Bridge.

“Today, we announced that we would also be closing Tyne House in Peterlee – affecting about 500 people. The vast majority of these employees will also be based at Rainton, allowing npower to consolidate all its NE locations to this one site, bringing its customer service teams together, ensuring quicker and more effective decision making for our customers.

“For the employees, Rainton is only an additional 10 miles and they will receive excess travel costs for the next three years.

“About a dozen employees’ work will be transferring to Burton upon Trent. These people will be offered redeployment or relocation.”

The decision to close was condemned by unions leader.

“This is obviously a very worrying time for those affected and is further bad news for Peterlee,” said GMB senior organiser Chris Jukes.