Sunderland care home branded ‘inadequate’ over health, safety and welfare failings

Park Lodge Care Home
Park Lodge Care Home
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A Wearside care home has been labelled “inadequate” after an inspection.

Park Lodge, which provides care for up to eight people with autistic spectrum conditions, was found to be poorly led, “not always effective” and requiring improvement in a number of areas after inspectors from the Care Quality Commission (CQC) visited in June this year.

Park Lodge Care Home

Park Lodge Care Home

Bosses at the home said they were “deeply disappointed” by the findings.

The recent inspection follows on from a visit by the CQC a year ago, when “breaches of legal requirements were found” in relation to health, safety and welfare matters.

The latest report adds that there have been some improvements since last year’s visit, but that more needs to be done.

A total of six people were living at the Park Avenue home when inspectors called.

Staff training and supervision was not up to date.

CQQ report

The report reads: “The service was not always effective. Staff training and supervision was not up to date, which meant the competency of staff was not being routinely assessed.

“A recognised approach to managing challenging behaviour was used, but staff hadn’t had up-to-date training on this.

“Best practice in relation to the Mental Capacity Act 2005 and Deprivation of Liberty Safeguards, was not fully understood and followed in line with the code of practice.”

The inspectors were also given mixed views about the care people at the home received, with some praising staff, but another saying “there are some very good staff”, before adding “I don’t think they know much about autism”.

The CQC has now issued a warning notice and ordered bosses at Park Lodge to improve people’s care and support, reinforce the principles of the Mental Capacity Act and improve training of staff.

Park Lodge is now placed in special measures, meaning it will be kept under review and could be inspected again within the next six months.

A spokeswoman for the home, which is run by Swanton Care and Community, said: “Nothing is more important to us than the wellbeing of the individuals we support, and we are deeply disappointed by this report.

“We are committed to working closely with the CQC and, immediately after the inspection took place in June, we put in place a comprehensive action plan to address the areas raised.

“The staff team, with the support of our regional director and quality and governance team, have been implementing those actions over the past two months, and we look forward to welcoming the CQC back soon to see the improvements that have been made.”