SHOPPERS were left out in the cold after Sunderland’s main post office was forced to close yesterday.
A sign in the window of the post office in Fawcett Street said it was closed due to water damage, after a flood overnight.
Disgruntled customers were told they would need to visit sub-post offices elsewhere in the city.
Sharon Scott, 42, a hotel services worker, said: “There was a queue of a lot of people 10 minutes ago, all complaining and they send them to Hendon.”
Paul Ingham, 41, who is unemployed, said: “I’ve got bills to pay and I wanted to put the lottery on, which is all connected to the post office.
“I know need to phone my wife to tell her the bills will have to wait until tomorrow.”
Also left out of pocket was Natalie Riley, 20, a student at the University of Sunderland.
She said: “I need to post a very important document. But I need to go to one of the other post offices, which is about 20 minutes walk from here.
“I can go by Metro or bus, but it costs money.”
Speaking yesterday, a Post Office spokesperson said: “Sunderland City Post Office closed today due to flooding.
“The origin of the flood was a serious problem with the boiler in the premises and works are under way to rectify the issue and return service as soon as possible.
“It is hoped that the branch will be operational again tomorrow, business as usual.
“We would like to apologise to customers affected by the closure, and assure them that we are doing all we can to ensure services are fully restored.”