Sunderland travel firm’s training programme is flying high

Learners and trainers at Hays Travel training centre have been praised by Ofsted for the work they have done.
Learners and trainers at Hays Travel training centre have been praised by Ofsted for the work they have done.
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A TRAVEL company has been given its educational wings with a glowing Ofsted report.

Inspectors visited Hays Travel, in Sunderland, to judge the standard of the apprenticeship scheme run at the business training facility in Vine Place.

They found it was providing good training overall, with outstanding outcomes for the apprentices.

Hays’ head of training, Katie Woods-Ruddick, said: “Having an external body like Ofsted come in and review what we do has been a fantastic opportunity to gain invaluable feedback with regard to how we can improve, and also for us to receive the recognition that I believe the team here deserves.”

She added: “As a training team we strive to ensure that those who we deliver training to find it worthwhile.

“We are dedicated to supporting our staff and to helping each and every individual within the company achieve their personal goals.

“Receiving such positive feedback from Ofsted has made me very proud indeed.”

In their report Ofsted inspectors said: “An extremely high proportion of apprentices complete their apprenticeship and achieve their qualifications well within their agreed deadlines.

“Apprentices develop outstanding skills and knowledge and have excellent career progression and promotion opportunities within Hays Travel.

”Trainer assessors and mentors provide good quality induction, training, assessment and learning activities enabling apprentices to progress well, particularly those new to the industry.

”Apprentices receive very effective care and support that helps them succeed.

“The very well-managed and resourced apprenticeship has a strong level of commitment from senior leaders and links clearly to strategic growth and developing the company’s future managers.”

Managing director John Hays said: “I am absolutely delighted with the feedback we have received from Ofsted.

“After only one full year as a stand-alone training provider, I think that this is an amazing success for our training department, and our apprenticeship scheme in particular.

“I am very proud of everyone in the training department, where they work exceptionally hard to ensure that our staff get first class support and training.”

Hays Travel has secured apprenticeships for almost 100 people in the North East in the past year, and will start recruiting next month for its 2013 apprenticeship scheme.

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