Sunderland mail services revamped

Postal changes are afoot
Postal changes are afoot
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WEARSIDERS will start to see changes to the time their mail drops through the letterbox from this week.

Royal Mail is making alterations to the way it delivers post in parts of Sunderland over the next few weeks, with revised delivery routes being introduced on a phased basis.

Homes and businesses in the SR2 and SR3 postcode areas will be the first to see the changes.

A Royal Mail spokeswoman said it was not yet possible to say how particular addresses across the city would be affected.

“It will very much depend on the round,” she added.

“Because the rounds are being redrawn, some people will find their delivery time stays the same.

“Others will find they are getting their post earlier and others later.

“It will depend on where they are positioned on the new walk.”

The company says the moves are a response to the changing way people communicate, and the kinds of postal packages Royal Mail has to deal with.

The rise of email and other electronic forms of communication means the organisation is carrying fewer standard letters, and the reorganisation of postal routes across Wearside is intended to make the service more efficient.

At the same time, the company is handling more large items and is investing in new equipment to allow it to carry bulkier packages more securely, while also reducing the risk of injury to staff.

Deliveries will still take place in the morning, but will continue for longer during the day.

Delivery times may also be affected by variations in the volume of mail.

Steve Crooks, Royal Mail’s collections and delivery sector manager, said: “We are proud of the high regard in which our postmen and women are held in this area.

“The changes to delivery routes will mean that a member of our local and experienced team will still be delivering to our customers in Sunderland.”

He added: “The local delivery team and I are fully committed to providing a high quality of service that is as reliable and friendly as customers have come to expect from Royal Mail in Sunderland over many years.”