BT to recruit 90 staff for North East call centre

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If you're looking for a job in the region, BT has today announced plans for dozens of jobs.

There are plans to recruit 90 staff in Newcastle as part of a UK-wide recruitment drive by the company aimed at transforming customer service.

New roles will be available in both sales and help and service roles - already, around 5,800 people are currently employed by BT acrossTyne and Wear.

Libby Barr, managing director of BT customer care, said: “Up and down the country, we’re welcoming hundreds of new staff, who have a passion for doing the right thing for our customers.

"They’re joining at an exciting time in our transformation. We are investing millions of pounds improving our systems, providing more training and enhancing our online services. It will result in a better service for our customers and even more rewarding careers for our people."

An open evening will be held at BT’s Gosforth Contact Centre, on Gosforth Business Park1 on Tuesday April 4 from 6pm to 8pm.

To guarantee a place at the event, you can register via email to Drop-ins are also welcome on the day.

For full details of the roles available, click here.