At 81, is this Sunderland’s oldest call centre worker?

Charles West
Charles West
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CHARLES West may be well into his ninth decade – but he’s not ready for the pipe and slippers yet.

The 81-one-year-old is still busy with his job at Doxford International contact centre 2Touch.

Charles, from Washington, approached the firm three years ago and has been working as a telesales advisor since.

“For me retirement is not an option,” he said. “I have a very active mind and love my job.”

Charles’ first job was in a furniture factory in 1950.

“I have worked for over 60 years and I have had a varied career including the position of area sales manager for Tefal, the manufacturer and supplier of kitchen housewares, cookware and electrical items,” he said.

“I was delighted to join 2Touch. It is a very friendly place and I currently work alongside a team of 18 people.

“There are a wide range of ages and we get along very well, helping and supporting each other.”

He added: “It is fantastic that within organisations like 2Touch, age holds no barriers and that I can put my sales skills to good practice.

“As you get older, loneliness can creep in. I am able to keep busy and enjoy being part of the 2Touch team.

“The youngsters keep me on my toes and I am certainly up-to-date with all the latest trends.”

2Touch inbound team manager Deborah Barron said: “Charles is a fantastic member of the team.

“His passion for sales is reflected in his results.

“His work ethic is second to none and he shows no signs of slowing down.

“He is one of the brightest members of the team and I was quick to snap him up to work on the account.

“Charles gets on very well with the younger agents, who gain invaluable knowledge and tips from his wealth of sales experience.

“At 2Touch, we hire people of all ages and backgrounds and assess which roles they are most suited to. Whilst many people would be enjoying retirement, Charles wanted to remain active and it is great that we can provide him with the opportunity to continue work.”

Twitter: @Sunechobiz

Charles West started his working life in 1950 - but what else happened that year?

•The UK formally recognises the People’s Republic of China.

*Rajendra Prasad is sworn in as India’s first president.

•The first charge card payment is made in New York.

•Walt Disney releases Cinderella.

•In a general election, Clement Attlee’s Labour Party holds on to power but the Winston Churchill’s Tories increase their share of seats.

•The Soviet Union claims to have an atomic bomb.

•The first Volkswagen Type 2 (known to generations of British drivers as the Campervan) rolls off the assembly line in Wolfsburg, Germany.

•The Eagle comic is launched.

•In South Africa, the Group Areas Act is passed, formally segregating the races.

•The first ever FIA Formula One World Championship race is held at Silverstone.

•The Korean War begins.

•Uruguay beat Brazil 2–1 in the World Cup.

•Charles M. Schulz’s Peanuts comic strip is first published in seven US newspapers.

•The Peak District becomes Britain’s first National Park.

•The TV remote controls and plastic bin bags for rubbish collection hit the market.


Victoria Principal.

Billy Ocean.

Derek Acorah.

Peter Gabriel.

Julie Walters.

Robbie Coltrane.

Stevie Wonder.

Sir Richard Branson.

Princess Anne.

Bill Murray.


George Orwell.

Edgar Rice Burroughs.

Vaslav Nijinsky.

Al Jolson.

George Bernard Shaw.