18 unusual complaints made by holidaymakers

Timmy the dog enjoying the hot weather.
Timmy the dog enjoying the hot weather.
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Something about your break didn’t quite sit right – but what was it?

Peak holiday season is well and truly over.

But while some of us are pining for the hot sunshine, the cool sea and an iced beverage, others are disgruntled at what kept their time away from being perfect.

Did it rain? Did you lose your passport? Did you pick up a bug?

Here are some of the most ridiculous, and apparently real, complaints made to Thomas Cook. The results come from a survey carried out by the company and ABTA.

Take a look at this list – and don’t forget to let us know what your biggest holiday bugbear is.


“On my holiday to Goa in India, I was disgusted to find that almost every restaurant served curry. I don’t like spicy food.”

“Although the brochure said that there was a fully equipped kitchen, there was no egg-slicer in the drawers.”

“I think it should be explained in the brochure that the local convenience store does not sell proper biscuits like custard creams or ginger nuts.”


“They should not allow topless sunbathing on the beach. It was very distracting for my husband who just wanted to relax.”

“The beach was too sandy. We had to clean everything when we returned to our room.”

“We found the sand was not like the sand in the brochure. Your brochure shows the sand as white but it was more yellow.”

“No one told us there would be fish in the water. The children were scared.”

“We had to line up outside to catch the boat and there was no air-conditioning.”

“The roads were uneven and bumpy, so we could not read the local guide book during the bus ride to the resort. Because of this, we were unaware of many things that would have made our holiday more fun.”

“We booked an excursion to a water park but no-one told us we had to bring our own swimsuits and towels. We assumed it would be included in the price.”

“I was bitten by a mosquito. The brochure did not mention mosquitoes.”


“We went on holiday to Spain and had a problem with the taxi drivers as they were all Spanish.”

“It’s lazy of the local shopkeepers in Puerto Vallartato close in the afternoons. I often needed to buy things during ‘siesta’ time -- this should be banned.”

“When we were in Spain, there were too many Spanish people there. The receptionist spoke Spanish, the food was Spanish. No one told us that there would be so many foreigners.”


“It took us nine hours to fly home from Jamaica to England. It took the Americans only three hours to get home. This seems unfair.”

“I compared the size of our one-bedroom suite to our friends’ three-bedroom and ours was significantly smaller.”

“The brochure stated: ‘No hairdressers at the resort.’ We’re trainee hairdressers and we think they knew and made us wait longer for service.”