In a year when GP appointments were more likely to be a phone call than a face-to-face meeting, it seems patients’ satisfaction with their local surgeries has remained high.
The survey contacted 2.4 million people from January to April of this year to gather information on how patients feel about their local GP service, and around a third of them responded.
Across the country, 83% of people described their overall experience as ‘very good’ or ‘fairly good’, slightly higher than last year’s rate of 81.8%.
But two-in-five (42%) admitted to avoiding making an appointment when they had needed one.
The most common reason for this was not wanting to be a burden on the NHS, followed by not wanting to catch Covid.
Are you happy with your local GP practice? Here we reveal the GP practices in Sunderland Clinical Commissioning Group area which were voted the best by you.