Domino's launches new collection service in Sunderland where you don't have to leave your car

Domino’s is giving people the chance to get a pizza the action – without leaving their cars.
Domino's has launched an in car collection service in Sea RoadDomino's has launched an in car collection service in Sea Road
Domino's has launched an in car collection service in Sea Road

After trialling the system before Christmas at select stores, the pizza company has now launched an In Car Collection service in its Sunderland North store.

It’s being launched at the Sea Road store only for now, where there is parking at the side of the store.

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The hassle-free way to collect pizzas has been designed so that people don’t have to leave their cars, thus minimising contact during the pandemic.

The new system uses location-sharing to track a customer’s journey from sofa to store and, once you’re outside, a member of staff brings the pizza to your car.

How does it work?

::Choose your favourite pizza, sides and desserts for order and select the In-Car Collection option online or via the app;

::The store will send you a text message 10 minutes before your order is ready for collection;

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::Share your current location with the store by clicking a link in the text;

::The pizza chefs get busy making and baking your order. They’ll track your journey to the store;

::You arrive at the designated Domino’s parking area and they bring the order straight to your car, contact free.

Fran Jones, Regional Manager, Domino’s Sunderland Stores, said: “Collection is hugely popular in our store and we know pizza fans in Sunderland love a great deal.

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"By offering In Car Collection, we’re giving our customers even more options to get their hands on a Domino’s pizza. In these uncertain times we know how important it is to be able to rely on your local store to cook up delicious food when you’re craving it the most.

"We’re proud to be able to go a step further and make life that little bit easier by bringing your order directly to your car when you come to collect your food.”

Clive West, Domino’s Group Digital Director, said: “We are delighted to launch In Car Collection at our Sunderland North store.

"Feedback from stores already offering the service has been fantastic, so I’m sure our latest innovation will be a hit with local customers.”

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