Keep me hanging on the telephone
Published Date:
13 June 2008
How to have fun with call centre folk (provided they're not miserable...)
I'm on the move this weekend, so it's been a week of packing stuff up putting it all in the car, taking it over unpacking and starting all over again.
I'm sitting amongst boxes and dismantled beds, tables and other items. But it can provide you with some humour...
I had to phone BT to get things organized stopping the service here and getting it put on at my new place. It's great when you have a local call centre when you are dealing with things like this and I'd like to say hi to Stephen who rattled through my change of address and sorting out the connections to stop here and be put in to the new place. Then he had to pass me onto the BT Vision section to organize the same for my tele connection.
I spoke to a great lady who began extremely well organizing when things could be done and then she said "I hope you don't mind but I have to put you on hold for a moment" I said as long as the music is Ok. But than had another idea. I said "Perhaps you could sing to me instead." She then began singing "Keano there's only ones Keano" and the Amy Winehouse Nyron song.
Great fun, but then she admitted that she had a problem and really had to put me on hold. So here we are discussing my broadband internet connection and ggital entertainment and her computer is running slow and crashes! This my internet provider! I had to phone again and start all over again with someone else who was no fun whatsoever.
Euro millions
I think we are doing it to try and get some sort of interest in Euro 2008, but eight of us in the office have put a tenner in to bet on each of the matches and boy are we not doing well. I'd been looking at the odds and doing a bet on an upset without much success. So Thursday I said in the morning I'm fed up with this I'll stop doing the ones hoping for it to go against the odds and put down for a German 3-1 win over Croatia – and sure enough there was the upset with Germany hardly breaking into a sweat and Croatia skinning them! Dear oh dear. But everyone of the syndicate tipped a German win too. I wish wish wish I'd stuck with my upset theory.
In a sweepstake I got Russia and as the entry was only a pound I thought I'd back it up the bookies too with 10 pound on them to win the Tournament at 25/1. They then proceeded to lose the first match to Spain 4-1. Don't take any advice from me in the future. But you never know... I am toying with the idea of opening a Bookies – Honest Steve = He can't win it so he'll take it from you instead.
Right, back to my packing. I'll see you here again next week – If my internet is working!
The full article contains 529 words and appears in Sunderland Echo newspaper.
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Last Updated:
13 June 2008 8:40 AM
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Source:
Sunderland Echo
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Location:
Sunderland