A COUPLE told of their shock after claiming they found an earwig in their shopping.
Gary MacPhail and Jane Naisbett said they discovered the creepy-crawly in a sealed bag of bread rolls, bought from Asda in Leechmere, Sunderland.
They complained to the store but Asda bosses say they cannot fully investigate the complaint because the couple did not leave the item with them.
They have inspected the bakery and insisted there was no evidence of insects.
Jane, 53, said: “I was absolutely terrified. If I was partially sighted I might have eaten it.”
The couple, from Hendon, in Sunderland, said they bought the rolls fresh on Monday and stuck them straight in the freezer at home.
They took them out to defrost on Wednesday morning – when they said the earwig was discovered still in the sealed bag.
Council-worker, Gary, 47, said: “Jane lifted out the pack of rolls to make sandwiches and when they had defrosted, there was an earwig wriggling around inside the bag.
“The bag is still completely sealed, there’s no way it could have got in here.”
Gary said he took the rolls back to the store and claims he was offered a £5 voucher – although Asda say he was offered a £10 voucher as a goodwill gesture.
Jane said she has been scarred by the experience, who has now chosen to shop elsewhere.
She said: “I’ve shopped there for over 20 years, but won’t be setting foot in there again.”
A spokesman for Asda said: “The quality of our products is our number one priority and we take any customer complaints incredibly seriously.
“We are at a loss to understand how this could have happened and unfortunately we were not given the opportunity to look at this product or investigate it properly.
“However, a thorough inspection of our bakery has found no evidence of any pests.”