Give credit for great job

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With reference to the article in the Sunderland Echo on Thursday September 10 and the comment “Must Do Better”.

I feel that your headline is very harsh and could have been entitled much better.

My mother has been in Dovecote Meadow since June 8 this year and the care that she has received has been exemplary.

The carers do a very difficult and demanding job, working long hours, sometimes with dementia patients and by and large do a fantastic job.

Obviously, in a facility the size of Dovecote and its number of occupants standards are not always going to be 100%.

Okay, they can improve in some areas but which facility does not have areas of improvement?

Give them credit for the great job that they do under sometimes very difficult circumstances.

Philip Ewart