Tune into new TV changes

Disabled mum Helen Dorian has benefited from the BBC's Help Scheme in the run up to the digital switchover.

Disabled mum Helen Dorian has benefited from the BBC's Help Scheme in the run up to the digital switchover.

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A DISABLED mum has been given a helping hand in the run-up to the digital TV switchover.

Helen Dorian, from Roker, is all set for when analogue TV is switched off next month.

The mum-of-one receives disability living allowance, so was eligible for the BBC’s Help Scheme.

The 37-year-old chose a set-top box to convert her second television set to digital.

After receiving her information pack, she called the Help Scheme to book an appointment and can now watch television channels from the comfort of her bed.

An approved installer visited Helen with everything she needed to make the switch to digital and showed her how to use her new equipment.

Helen said: “As a disabled mum with a young toddler, I certainly have my hands full. I was aware that digital switchover was coming soon and knew I needed to do something to keep watching TV from my bedroom but I wasn’t quite sure what.

“When I called the Help Scheme it was a huge relief, as they took all the hassle and worry away.

“An installer fitted my new equipment and also a new aerial.

“I have a free number to ring in case anything goes wrong or I get stuck with how to use my new box, which is a great comfort.

“I would certainly recommend using the Help Scheme to anyone who is eligible. Being able to watch TV might not seem like a big deal, but knowing I can rest comfortably and relax with my favourite programmes is so important to me.

“I’m a huge film and comedy fan and now I can enjoy much more variety and choice from the peace and comfort of my bed.”

Emma Speed, regional manager for the Tyne Tees region, is part of a team of Help Scheme workers.

She said: “Not everyone finds it easy getting used to new equipment, but once you take the time to explain to someone how a new remote control works and how to access the new TV channels most people wonder why they were worried in the first place”.

Twitter: @janethejourno