Second-hand cars complaints rolling in to Durham trading standards

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HUNDREDS of people have submitted compliants after buying second-hand cars.

Between April and September 2011, Durham Trading Standards and Consumer Direct received 333 calls on the subject.

The majority of complaints related to problems with faults which developed after purchase, although the Fair Trading Team also received complaints about vehicles advertised with false mileages and service histories.

Joanne Waller, head of consumer protection for Durham County Council, said: “We receive a number of complaints each month about issues relating to second-hand cars bought from garages in the county.

“We want to concentrate on targeting those traders who generated the most complaints and inquiries, to make sure that they fully understand and respect the law.”