IT is now the 101 to call – police forces across the region have signed up to a new number to help victims of crime call for help.
The three-digit dial-up has been launched by Northumbria Police and Durham Constabulary as part of a national change to the single service for those not in an emergency.
Chief Superintendent Laura Young, of Northumbria Police, said: “It will make us more accessible to our communities while reducing pressure on the 999 system, meaning every caller receives the best possible service.”
Callers will still be put through to the force who covers their city, town or village, with the technology behind the system to determine their location and play a recorded message declaring which force they are connected to.
Any calls on a boundary between two or more forces – such as those on the County Durham and Sunderland borough border – will be given a choice of which they are put through to.
The 101 service replaces the previous non-emergency numbers, 03456 043043 for Northumbria and 0345 60 60 365 for Durham – and can be used for incidents such as a minor traffic collision, criminal damage or if people want to speak to an officer who patrols their area about an issue which affects their community.
Other examples of non-emergencies include if a car is stolen or suspicions of drug use or dealing.
It has now been launched across the region’s five forces, with Cleveland, Cumbria and North Yorkshire also taking on the change, with the North East among the last to change over to 101.
Comment – Page 18