Pay your rent on the move

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TENANTS of a social landlord will be able to pay rent via a phone app.

Residents of Cestria Community Housing, in Chester-le-Street, can download the free app for use on an iPhone or Android smartphone.

Users can report repairs and antisocial behaviour, pay rent, calculate benefits, access news and write complaints.

Tenants must provide some details when they initially register for the app, to make paying rent and checking rent balances easier.

Non-tenants can also use the app for some features, such as reporting antisocial behaviour.

Gail Pattison, head of support services at Cestria, said: “Due to the advances of technology and the number of our tenants using mobile phones, we decided to launch our own mobile phone app to compliment our existing channels of communication and also to make it easier for tenants to access our services while on the move.

“The app not only provides our tenants with the facility to pay their rent, but also allows them to access a range of services and access all the latest news and information.”