Newcastle Airport flying high with award victory

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NEWCASTLE International Airport has been named Best UK Airport for the fourth year running.

The honour was awarded by the British Air Transport Association (BATA), at the Airport Operators Association (AOA) Awards awards ceremony in London.

“I am delighted to make this AOA award on behalf of British airlines,” said chief executive Simon Buck.

“Clearly Newcastle International Airport has a winning and successful formula, consistently delivering a high level of customer service to both passengers and airline customers over many years.

“This is recognised in the fact that this is the fourth year running that this award has been made to Newcastle.

“We warmly congratulate the airport team and wish them continued success.”

Dave Laws, chief executive of Newcastle Airport, said: “We are thrilled to be awarded Best UK Airport for the fourth consecutive year by our peers.

“We continually go above and beyond for our customers to ensure their experience at our airport is enjoyable and that our routes, airline partners and facilities exceed their expectations.

“We have worked particularly hard on the Big Six Initiative, where staff aim to be friendly and helpful to customers as they pass through the airport.

“In addition, a recent capital investment of £3.2million to improve the customer journey through the airport, creating additional space with our three-storey terminal development, was officially opened in June this year.

“Despite a challenging economic climate we have continued to invest in our airport for the benefit of our passengers and we’re thrilled this has been recognised once again.”

Ed Anderson, chairman of the AOA, said: “Congratulations to Newcastle International Airport for winning the best UK airport under six million passengers.

“It is a fantastic achievement 
to be so consistently recognised 
for the service the airport provides.”

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