Inspectors release damning details of Sunderland care home which was forced to close

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A home which closed as bosses said the business was no longer sustainable has been given a damning report by inspectors.

St Martha’s Care Home in Thornhill Park, Ashbrooke, shut in March, after the owners said it could not attract enough residents, with only 13 of its 24 places filled.

We found the provider did not have a formal system in place to monitor the quality and safety of the service provided in carrying on regulated activity.

CQC inspectors

A rise in people being cared for at home was also given as a reason for the closure. They said the move was not due to the report by the Care Quality Commission, which they had seen, but had not yet been issued.

The document has now been published and shows inspectors found six breaches of regulations.

It states overall it required improvement, as did its effectiveness, its response and leadership.

Safety was deemed inadequate, with a failure to store and administer medicines among issues raised.

They were also concerned about a failure to check people’s suitability to work with the vulnerable, staff not given adequate training and care plans not being reviewed. It said: “We found the provider did not have a formal system in place to monitor the quality and safety of the service provided in carrying on regulated activity.”

However, they highlighted a good, caring service, with staff praised for attitude, professionalism, patience and respect for residents, with activities, meals and the fact residents felt safe were also mentioned.

The owners were not available for comment.

About 27 workers who lost their jobs are waiting for wages due since February, along with holiday pay and redundancy and have applied for the cash from the Government via a liquidator.