A couple who suffered ‘a terrible ordeal’ after being struck down by illness on an Egyptian holiday have received a settlement.
Claire Maidment, 27, was left on an IV drip after a two-week holiday in the Hauza Beach resort of Sharm El Sheikh with partner Nathan Rawkins, 25, turned into a nightmare.
A few days into the holiday, in December 2010, both of them began to suffer from gastric illness, with symptoms including diarrhoea, sickness and stomach pains.
Claire, from Washington, visited a doctor at the resort on three separate occasions and had to be placed on an IV drip to rehydrate her.
But her symptoms continued when she returned to the UK and she has been diagnosed with post-infective irritable bowel syndrome as a result of the illness she suffered on holiday, which was booked through the Freedom Travel Group.
Specialist international personal injury lawyers at Irwin Mitchell say they hope the couple can now put the ordeal behind them and move on with their lives.
This should have been an enjoyable two weeks for them, but they have understandably been left extremely angry and upset by their experience.Clare Pearson, a travel law expert
Freedom Travel Group continued to dispute the cause of the on-going health issues Claire faces, but have finally agreed settlement.
The couple said that the conditions were not what they expected and that they regularly saw food that was lukewarm and left uncovered for long periods of time, dishes that looked like they had been served at lunchtime and again at dinner time. The couple also noticed the hotel’s public toilet facilities they used had not been properly cleaned.
Claire, a care assistant, said: “I’ve had an absolutely horrible time with my symptoms, both while I was in Egypt and since I’ve come back home. Some of the medical tests I’ve been through have been awful and my diagnosis just added insult to injury.
“The last thing I expected when I went to Egypt in 2010 was to be suffering an illness related to the holiday for what may be an indefinite period, which is embarrassing for me and will be with me for the foreseeable future.
“Now a settlement has been secured I will finally be able to move on from what I went through and the impact it has had on my day-to-day life.”
Clare Pearson, a travel law expert within the International Personal Injury team at Irwin Mitchell, representing the family, said: “Claire and Nathan suffered a terrible ordeal and their relaxing break in Egypt was ruined by illness. Claire was forced to seek medical treatment at the resort and is still experiencing symptoms to this day.
“This should have been an enjoyable two weeks for them, but they have understandably been left extremely angry and upset by their experience.
“Hopefully Claire will now be able to put this ordeal behind her and begin looking forward.”