Surgeries get top rating

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GP surgeries in the North East are among the best in the country, according to a new report.

Department of Health figures show that local surgeries in the region have been rated higher than the national average.

Its practices have also been rated as some of the cleanest in the UK after a customer satisfaction survey.

Health chiefs today praised local surgeries and said they would continue working with GPs to improve services in the North East.

Jan Forster, director of the North East Primary Care Services Agency, speaking on behalf of the NHS North of Tyne and NHS South of Tyne and Wear, welcomed the report.

She said: “This survey shows that overall levels of satisfaction are high, with 93 per cent of patients across the region saying they were satisfied with the care they received.

“This score is above the national average of 89 per cent.

“The overall rates of cleanliness were also rated higher than the national average of 97 per cent, with 99 per cent of patients across the North East rating their surgery as clean.

“We strive for excellent patient experience in every single case and are always looking for ways to improve local health services.

“We will review the results of this survey and work with GP practices to make any improvements necessary.”