DCSIMG

Inspectors praise emergency care in Sunderland

An ambulance outside Sunderland Royal Hospital's Accident and Emergency department

An ambulance outside Sunderland Royal Hospital's Accident and Emergency department

SUNDERLAND Royal Hospital has been given top marks after a snap inspection by a health watchdog.

The hospital was looked at by Care Quality Commission inspectors over a two-day period, with the focus on the Royal’s Accident and Emergency department.

The news is a timely boost for hospital bosses, after the Echo reported that admissions to the A&E ward at the Royal have risen by between seven and eight per cent in recent years, above the national average of five per cent.

Chiefs have said that the department was on course to enter a crisis period unless pressure on staff and resources was alleviated.

Areas of inspection by officers included care and welfare of patients, requirements relating to workers as well as how the department dealt with complaints.

Officers said that Sunderland Royal Hospital met each standard looked at during the investigation.

The report from the CQC reads: “We found that patients’ needs were assessed and their treatment plans were discussed with them and reflected relevant research and guidance.

“Patients told us they felt informed about what was happening to them regarding their care and discharge arrangements. People told us they were happy with the care and treatment they recieved.”

It added: “The hospital was well-led and had a thorough system of checks to monitor the quality of care provided at ward level.

“There was a clear route to ensure that any issues or risks were raised to the executive team and the senior management team.”

A spokesman for City Hospitals Sunderland said: “We are very pleased at the recent CQC report into our services at Sunderland Royal Hospital, particularly as this was an unannounced visit and it confirmed the high standards that we have built up in recent years.”

 

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