HEALTH chiefs are calling on Wearsiders to use the controversial 111 line when in need of urgent medical help which is not an emergency.
Bosses at Sunderland Clinical Commissioning Group (CCG), says that more than 25,000 people who visited the city’s Royal Hospital’s A&E department left without needing treatment or needed only minor treatment.
They are again asking people in need of help to make better use of the 111 line.
Dr Ian Pattison, chairman of Sunderland CCG, said: “It is very important that we all play our part in using NHS resources wisely.
“Our local A&E departments are really busy – nearly half of those attending could be seen elsewhere in the health service – by phoning 111 and having an appointment made at a local minor injury unit, seeing their GP or popping to see their local pharma- cist.
“This means that our A&E departments can focus on those people with the highest need and have the most serious health conditions.”
Last year in the Sunderland CCG area, which covers Sunderland Royal Hospital, 75,522 people visited A&E.
Of those, 15,226 left without having required any treatment and 11,436 received only minor treatment that could have been given elsewhere.