A GRAN has slammed hospital chiefs after being left waiting for nearly five hours, covered in blood, for transport to Sunderland.
Maureen Garlinge, 63, fell ill after suffering a heavy nose bleed.
She taken to South Tyneside District Hospital, in South Shields, by her sister June at about 10.15am. She was told she would need to be transferred to Sunderland Royal Hospital.
Patient transport was arranged and Mrs Garlinge was told she would be picked up at about 11.45am – but it was 4.30pm before it finally arrived.
Mrs Garlinge said: “I am annoyed by the whole thing, as no one would give a straight answer or an explanation as to what was going on.”
She added: “When I finally got to Sunderland, they were so nice. They saw me straight away and put me at ease.”
Steve Jamieson, South Tyneside NHS Foundation Trust’s director of service reform and corporate services, said: “We will be contacting this patient to discuss her experience in order that we can conduct an investigation to ensure any appropriate lessons are learned.
“In the interim period, we apologise for any stress and inconvenience she suffered as a consequence of these delays”.
Mrs Garlinge spent six days in hospital after the incident on March 20.