PEOPLE are being told to ‘Keep calm and call NHS 111’ this Easter.
Dr James Gossow, regional clinical lead for NHS 111, said: “By ‘Keeping Calm and calling NHS 111’ people in Wearside can ensure that our busy A&E departments are able to focus their resources on those people who are most seriously ill.
“The North East is one of the highest performing areas in the country for the NHS 111 service and was one of the first pilot areas when the service was introduced in 2010.
“When you call NHS 111, you will speak to the same highly trained call handlers who deal with 999 emergencies and be directed to the most appropriate service to meet your needs, first time.”
NHS 111 is the number for medical advice but it isn’t a 999 emergency.
The service is run by the North East Ambulance Service and is staffed by the same call handlers who deal with 999 emergencies.
NHS 111 will signpost you to the most appropriate service, first time and is available 24/7, 365 days a year and is free to call from landlines and mobile phones.