Northern Rock takes on new staff at Sunderland centre

l to r: Richard Banks, UKAR's chief executive, Bette Huitson, UKAR HR co-ordinator and Councillor Harry Trueman, deputy leader of Sunderland City Council welcoming 10 UKAR apprentices on their first day.
l to r: Richard Banks, UKAR's chief executive, Bette Huitson, UKAR HR co-ordinator and Councillor Harry Trueman, deputy leader of Sunderland City Council welcoming 10 UKAR apprentices on their first day.
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TEN young people have landed a new role with the former Northern Rock.

UK Asset Resolution (UKAR), the company running the Government-owned businesses of NRAM (previously part of Northern Rock) and Bradford & Bingley, has recruited a group of apprentices at its Doxford International office.

UKAR takes on about 20 apprentices each year in a company-wide scheme. Each is taken through a one-year structured training programme and those who successfully complete the course gain an NVQ qualification, with the majority going on to permanent roles with the business.

HR team co-ordinator Bette Huitson said: “This scheme is of great benefit to UKAR as we value the enthusiasm, commitment and fresh ideas that these apprentices bring to our organisation.

“Each of the apprentices is offered the opportunity to learn new skills and a weekly £150 training allowance. We invest time and effort in supporting the personal development of each individual, and we are keen to retain them in permanent roles if there are suitable vacancies.”

Out of 40 apprentices from the last two years, 32 are now working at the company in a variety of permanent roles including customer assistance, administration and property. Some of the others decided to take further qualifications to increase their skills.

Sunderland City Council deputy leader Coun Harry Trueman said: “UKAR’s commitment to apprenticeships gives local young people terrific opportunities for training and a potential career at the company.

“We work closely with Sunderland’s contact centre sector to ensure as many local people as possible can take advantage of jobs in the industry. UKAR is already a major employer in Sunderland, so this is good news for the apprentices, the company and the city.”

UKAR is the holding company managing the nationalised mortgage books of Northern Rock Asset Management (NRAM) and Bradford & Bingley.

Across its centres in the North East and Yorkshire, it employs around 2,000 people and serves 584,000 customers and employs 2,200 people, with more than 1,000 colleagues based at Doxford Park, Sunderland.

Chief executive Richard Banks, who visited the new recruits in Sunderland as part of their induction, said: “We are committed to supporting our customers, particularly those who get into financial difficulties. To do this, we need skilled and dedicated colleagues right across our business.

“The apprentices bring enthusiasm, energy and a willingness to learn and I am delighted to welcome a new group of apprentices to UKAR. They will undoubtedly help us achieve our objectives whilst developing invaluable skills and experiences for their future careers.”

UKAR worked with Sunderland College to help select CVs from potential recruits.

Anyone who would like to apply for a UKAR apprenticeship starting in September 2014 should email recruitment@UKAR.co.uk.