Customer care makes Lisa a winner

Lisa Holland.
Lisa Holland.
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A service advisor from a car dealership in Sunderland has been recognised for going above and beyond the call of duty with an Excellence Award from Honda (UK).

Lisa Holland, of Vertu Honda on Wessington Way, was nominated for her many years helping one of the dealership’s longest-standing customers who, despite being 89 and in poor health, still comes into the dealership.

Dave Shaw, Vertu Honda Dealer Service Manager paid tribute.

“Lisa’s cheery disposition and willingness to go out of her way is second only to her consistency in delivering a professional service to all of our customers,” he said.

“This award is a well-deserved accolade for nearly 20 years of excellence. Everyone in the Vertu Honda group is extremely proud of her.”